Edgar Angulo

Review of Cerritos Nissan

Horrible service. They do not call you to tell yo...

Horrible service. They do not call you to tell you your appointment has been cancelled - has happened twice already. When you call to speak to a manager, they hang up on you. I had to call ask for another department, and then ask to speak to their manager, which then turned out that they could not do anything, so I was left back at square one. All they, receptionist, offered was to for me to leave a voicemail for her manager to call back. I am still waiting. No call back. We go to another Nissan now for service with exceptional customer service. Basically, avoid this place.