I will give Miami Dade water 0 start but I can ...

I will give Miami Dade water 0 start but I can t. Today I spoke to the rudest person I have ever spoken to. I ask to speak to a supervisor she went ahead and hanged up on me. I lost my job due to Covid and I am going through harsh times so I wanted to do a payment plan and she told me that she will suspend the services and nor she even care about my problem, I then asked to speak to a supervisor and that s when she hanged up on me.