terrible terrible customer service. i bought some ...

terrible terrible customer service. i bought some tickets by mistake and they asked me to resell them, which i agreed. but they charged a whooping 33% in buyers fee and they wouldn't refund that. they tried to explain in different ways how refunding this would mean they lose money because they already paid the seller, which is completely incorrect. they're just a greedy company. i've been a customer since the beginning and this is how they treat me. never buying from them again.