Emily Hoekstra Review of Omni Mount Washington Resort
My opinion may be different than others, so I will...
My opinion may be different than others, so I will simply describe my impression of our stay.
The views of the mountain were outstanding even with bad weather. Glad we decided not to pay double for views from the room because the views were nice on both sides. We enjoyed how spacious it was in the lobby although we were really bummed the lobby was all closed off to seating. We came for our first wedding anniversary and would probably not come back. I just wanted to read a book and there weren t many places to lounge. Because of that, the places I could sit to read a book got packed and loud. We enjoyed the fire pits outside and we had a great dinner at Stickneys. But the first morning we got Pete s coffee ($5 for a bagel by the way) there was a barista who was EXTREMELY rude to us and it honestly ruined the morning.
I had a massage at the spa and it was fantastic. The spa was beautiful and the staff friendly and professional. My husband golfed and the price was fair. The course was old but he was happy he was able to get out there. The hotel is very far from everything which we thought would make it cozy but was also inconvenient for eating purposes. You have very limited options to eat. The cave was closed but everything else was open. That was a disappointment.
The main dining hall was absolutely horrendous service. The tables were definitely not 6 feet apart and it was uncomfortably close. We spent $50 on breakfast and our server completely neglected us. She did not check on us or refill our drinks, in which we would have told her that our food was ice cold by the time it came out. Everyone else around us was sat after us then done eating before us. Unacceptable. I informed the front desk about the issue and they were very receptive and helpful towards the issue. But we ate at the same place for dinner with a different server and it still was not great. The food was subpar, the server didn t come around all that much and there was absolutely no acknowledgement from the server of our big celebration although we mentioned it. There were only 6 options of meals for dinner and we just wished we had driven to North Conway for dinner instead. Waste of money.
The hotel room was tiny and the bathroom had no ventilation so it took away from the romance.
Not to mention there was black mold in the shower as shown in one of the pictures attached. If I were paying a lot less for the hotel room I would say I understand, it s an old hotel. But I do not understand charging $600 per night for a 100 year old outdated hotel that looks like the wood has been painted over 1000 times, no food is included, the rooms are so small and there s no refrigerator or stove in the room. We ve stayed in ocean front rooms on the beaches of Maui for cheaper than this place.
We were prepared for the cost. But we were not prepared for the lack of luxury for the price. We don t regret staying because it spoiled our curiosity. The food staff was terrible but the hotel staff was fantastic. My husband appreciated the history behind the hotel and we still made the most of it. But it s definitely not the nicest place we ve ever stayed. Won t be coming back.
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