morecerca

Review of Hilton Mauritius Resort & Spa

Attention from the beach trip seller the grace cr...

Attention from the beach trip seller the grace cruise Ltd
We promises us that we will see them on the afternoon or if not possible than we can come on Tuesday in the early morning for an hour again and we should not have to worry about it. We will see them for sure. And he will make us a nice presence for all the delay in the morning. In the afternoon we were going directly to the port without being informed that we will not go anymore for seeing dolphins. So we were back before 14:00. So our outing was nearly 3 hours shorter than contracted.
And the organizer did not pass anymore at the hotel as promised several time or neither contact us by phone.
On Tuesday we wait at 6:30 am in the morning as promised but again we have to contact him and after he called back he sad that the sea is not good to go out on the 2.October. He will pass about 15:00-15:30 at the hotel.
At 15:35 we have to leave to the airport without contact the organiser again in person.
So you can see that we paid 180 Euro without getting several contracted and promised points.