Ms. Harley was extremely helpful when I called try...

Ms. Harley was extremely helpful when I called trying to fix an issue that I had with booking early in the morning. I had realized that I d accidentally double booked when trying to make reservations for my father for his business trip. She was very patient, friendly, and kind as I slightly panicked trying to fix this mistake. Ms. Harley explained to me what my options were on how to solve it. I had to call back a second time when I d figured out which reservation needed to be cancelled, and thanked her for her time. She was pleasant to chat with, and I hope she continues to draw/work towards her dreams!