I'm not very happy with the service people I spoke...

I'm not very happy with the service people I spoke with. I ed and got information concerning getting keys made for my f150. I was given the wrong information and wrong price for what I needed. When I asked about a time frame they stated about an hour to get it done. After I had it towed in it was only then that I was told that it would not be ready until 430 in the afternoon. No one bothered to tell me that there was additional fees for hooking up the computer. I found it extremely annoying and am very unhappy with the lack of information I needed to make a proper decision. I haven't been a customer before and I am glad of it. I'm sure I won't be again