I don't recommend getting your car serviced here. ...

I don't recommend getting your car serviced here. I have given this place a number of changes to change my mind, and it's still more of the same frustration. Follow-up is poor, as I have repeatedly had to take on that responsibility. The staff's ability to run accurate diagnostics has never given me much confidence. I have even had to be that customer who tells them how to fix an issue. I have experienced this with two different Ford vehicles that I have owned. Every time I have gone in, I have been met with a frustrating experience. It sucks, because this is, by far, the closest Ford dealership to me. But I will be making the trip to Uftring in East Peoria from now on.