filed a claim in 12/18 . Got a case number form letter mailed to my old address. Called 9/19 spoke to Miriam. No update, Called 10/9 spoke to Elysia No update. Phoed 11/19 received a call from Michael Shugart and he told me he would get back with me with the results of his investigation. This is August 2020 and no response back from him. Be prepared to be in their PHONE TRAP for over 20 minutes before anyone answers the phone. Still on hold..
