VVV Maastricht Review

Very kind staff who gave us all the information we needed thanks again

Helpful, sensible, knowledgeable and patient locals helping tourists maximise their time in delightful Utrecht.

Very slow handling of eg gift vouchers. We had to wait a long time for the lady to be helped.

Nice and well organized office. Excellent and competent guides, these will take you to the best places. With very beautiful and most interesting stories

Great and inexpensive city tours, with very good and friendly staff.

i was a able to find a last minute room in the centre

Nice walking route purchased at Maastricht Tourist Office. Just a pity that the street names on the route map are not really legible due to the small font and the colored route markings printed over it.

Good information received. Have a lot of knowledge of the region and the possibilities for wheelchair accessible facilities

A must for every tourist. Friendly and knowledgeable staff!

Very pleasant city. Nice chopping fun, numerous cozy tavern restaurants with good food.

Great place to ask for information. 4 stars because I ask where they signed the Maastricht treaty in Maastricht and they are surprised. Eventually it turns out that the palace is not open to tourists. What else to do in Maastricht? 4 stars for the absurdity of the role covered.

The center of Maastricht is one of the most beautiful in the entire region. tidy, neat, very well preserved, it can be visited very comfortably if you have a map, because the streets intersect continuously and you get lost easily. The whole city, from the central train station, across the Meuse river, to the market in front of the town hall, is really very beautiful.

For a floor plan or walking tour you can lay down a few bucks ... No city promotion.

Very well arranged here that you can buy tickets for the Bus to Aachen.

Ideal for getting information in your language to discover the city

Perfect service. Nice city walk (s). Great atmosphere.

We came here to pick up a walking route map. They got plenty of maps here, for walking/biking/cars. The map we've picked up for 2.60 was a bit a waste of money because the route is easy to be found on the internet.

Located in the beautiful dinghuis. Just for that it is worth the effort to jump in.

A must, if you want a small map. Central location in the center.

Very friendly welcome, right in the old town. Almost all plans and documents are chargeable.

An interesting, entertaining and pleasant explanation, given by the guides of Fort St. Pieter and the North Caves. Kudos to the guides.

Wonderful place, where time is magical with its ancient streets and medieval houses, I would go back again.

Not even a free floor plan. At least what you can do.

Only two good things to say about this place: its centric and its good looking from the outside. However I was deeply disappointed to find that the city maps cost 2 . It was more of a souvenir shop than a tourist information office.

Silly employee who knows nothing about anything and is not very friendly.

Excellent tourist information in the basement of a historic building. Friendly and knowledgeable employees.
It is located right in the center and in the pedestrian zone, so you cannot park for a short time.

Nice place, worth a visit even if just for a map. People friendly and helpful with directions.

No free brochure or map of Maastricht to be found when you walk in here. Is Maastricht not happy with tourists? Staff didn't come to help us even though it wasn't really busy.

Very hospitable and helpful ... You do have to pay for the brochures / plans !!

One of the worst tourism offices ever encountered. I knew the paid city map, but this place seemed only a resale of objects and not of support to tourists. I had a series of specific questions about how to move and what to see in the area and they didn't satisfy me in any way. If you need information, look it up on the internet and avoid wasting time here (very short hours)

Young girl went to great lengths explaining how to get to caves told us No.7 bus which was correct but stop to disembark totally wrong an overall disaster as we arrived over 15 minutes for our booked trip if the fort. The administrator there actually took us into the caves himself to join with the English speaking group. The staff shoul put more effort into what they are paid to do not very happy with the experience and would definitely tell travellers to do their own booking on line

Received good information. Even more than was necessary.
Class.

Beautiful city, quiet, beautiful, breathes serenity. Full of bicycles and few cars give a relax to the visitor and makes feel healthy envy of its inhabitants. If I can ... I'll be back with more time.

Staff is more friendly in Maastricht than in Valkenburg.

Professionally very friendly and helpful. I can only recommend it.

Professionally set up and skilled staff. Walking around to unknown places with guide Marlene was worth it. Duration: almost three hours. Very interesting

Been here to plan / reserve trip to caves. They help excellent and well informed of activities. However, when you made a reservation (87 free places), the entire reservation suddenly became fateful. VVV called us neatly why that was, however, nobody got hold of. VVV can do nothing about it, but so you see ... book well in time.