Georgia Real Estate Commission

Their customer service department in this office is horrible. I have called multiple times for weeks and waited on hold for approx. 25 minutes only to be hung up on. When I did talk to someone he didn't seem like he knew for sure the answers to my questions. I called again the next day and got totally different answers as to the process of applying for my new brokerage. Once I followed through with the steps in the order I was told I found out it was completely wrong. I called and spoke to someone else once I found out and she was very rude and basically said sorry there is nothing I can do, you shuold have asked the right questions. In the end, I was able to get everything worked out but not on account of anyone at the real estate commission helping me through the process.