Completely rude and unprofessional service from th...

Completely rude and unprofessional service from the wedding department. Consider the Ace, Doubletree or Monaco for your next event.

We were faced with myriad billing errors and a complete meltdown from their ideal service team on delivering amenities to rooms. Attempting to resolve the issue was met with more pushback than accountability.

It's a beautiful hotel with great history but I can't in good conscience recommend it for a large group event.

In addition, all three of their bars were closed by midnight on a weekend there were four weddings in the Omni alone! So bizarre.Thank goodness for The Commoner at the Monaco next door..