The WORST service. They do not return calls, good ...

The WORST service. They do not return calls, good luck if you have an emergency, they do not perform annual maintenance such as changing out dirty air filters, do not maintain the property grounds and ignore tenant safety concerns. They raise your rent if you have a maintenance request. When I called the emergency line due to it being after hours, their call center had no idea how to pronounce their own company name; twice.
Several tenants and myself, reported the awful dead flowers in the court yard for over two years; and that the sprinkler system was over-flooding the grounds and causing insects. They ignored the issue until half of the building gave notice all at once to move out. Suddenly, we had the building cleaned and new flowers. The building was beautiful when I moved in and as soon as they started managing it; it went down hill.
Also I have been ACH since I moved in over 3 years ago and they accused me of not paying my rent for over a month when they first took over. The payment had cleared the bank 2 days before due date. They asked for a canceled check but I am ACH so there is no canceled check. I sent a bank transaction log but they still argued they wanted a canceled check. What idiots....there is no check if your ACH. I could not get anyone to help resolve the issue at their corporate or the property manager to return phone calls for a month; so I had to pull property records to find who owned my building and call the owner. Within 1 minute, the owner reached out and said, I see you paid and on time. The issue was resolved.
Service to help resolve matters, knowledge of how to manage a property and to communicate is HORRIBLE.
UPDATE: AC has been out for 2 weeks and extreme heat advisory. They canceled the AC replacing the unit several times, playing games. The building is only 10 years old but the AC unit is 21. They knew the AC box was burnt. They knew of the heat advisory this weekend and today but keep changing AC companies. When i spoke to the property manager, Pat Maher, she told me "I have water" or "move" or "find a hotel further out so you can afford it." I have missed work due to no show AC company and then the keep firing the AC company and not fixing it. I pay $2,410 in rent and lived here 3.5 years and she told me I have water like I am a dog......the AC guy that was here that she sent home; heard the conversation. I am not making it up and this company is the WORST. I was a property manager in college for 3 years and would never say this to my tenant. I would have been fired! I have never been late and have been on ACH since I moved in. I make over $100k and not a slum-tenant. I mind my own business and friendly with my neighbors.