brooke Review of Omni Mount Washington Resort
This is our 4th year visiting and the hotel has de...
This is our 4th year visiting and the hotel has definitely declined each year. The rooms are worn, dirty and have moved from being quirky and charming to just plain run down, for exampl e blood stains on the bed skirting, ONE bed side table for each bed instead of two, why? Our room was never properly cleaned during out 3 night stay and with 2 adults and two kids we defintely felt it needed it. The staff from the concierge to the front desk were totally unengaged and unhelpful during our stay. Perhaps it was due to school vacation week but the whole hotel was dirtyand the staff seemed ready for everyone to go home. I think this was our last trip. Lastly, while the hotel itself is beautiful and the setting can't be beat, if you are used to high end service and modern, comfortable rooms, you will likely be disappointed.
Comments: