I had stay at Ayana twice before. Rimba is awesome...

I had stay at Ayana twice before. Rimba is awesome I only had an issue that my gold chain disappeared from the room and nobody could find or took responsibility for it. It was so upsetting since was a gift that my mum gave me long ago. Of course the staff stolen in our room. I complained but it was like to talk to the walls. The other thing is very disturbing to use the other pools from Ayana they are consistently asking you for.your room # and after a while they keeping asking the same question, it makes you feel not welcoming there or that you are doing something wrong! It's very annoying!!!