Moved, scheduled a transfer and it was not done in...

Moved, scheduled a transfer and it was not done instead my account was closed and was forced to open a brand new account where I need to give another deposit and they charge me for connection fee. was told someone would come by midnight to turn it back on and it didn't happen at 5 am I called and they said that my appointment will now be sent to the next person which will be after the 8 am shift they told me they will come to my house when they get to it. horrible service. yes we need water but they also need us in order to have a job!