DAVID VECCHITTO

Review of Miami-Dade County WASD

Worst customer service not only in Miami Dade but ...

Worst customer service not only in Miami Dade but in the United States. When we bought our house our water meter was buried under new sod. We received an outrageous bill when they finally dug it up and back billed us for who knows how long. They would not acknowledge the problem even though the meter reader acknowledged it. To get any answer what-so-ever requires phone call after phone call, letter after letter, email after email. No for profit business would ever stay in business given that kind of customer service.