M'Lisa Hansen

Review of Cerritos Nissan

Cerritos Nissan completely wasted our time. We tol...

Cerritos Nissan completely wasted our time. We told Dante up front (twice on the phone and multiple times in person when we arrived) that we had $12K and are not willing to go above that or finance. He made us sit and chat for 30 minutes, then showed us a beautiful 2017 Rogue, which he said would fit into our budget. After we fell in love with the car, he let his sales managers break it to us that we would have to finance almost $3K to get it. When we told the managers that we only had $12K, they acted as though we were trying to steal a car from them, which was the last thing we were trying to do. We felt taken advantage of and disrespected because we were more than upfront about our budget from the very beginning. We drove all the way from Redondo Beach because Dante assured us that he could work with us. So disappointing.