W

Wisconsin Wildman
Review of Eau Claire Ford

3 years ago

Started out great, found a truck that I liked righ...

Started out great, found a truck that I liked right away. The staff was very friendly and everything was going smooth until the same day that I bought the truck I found an oil leak under the truck. I brought the truck back the very next day and I was told not to worry and that they would take care of it. I had to call to find out that my truck was finished about 2 weeks later. I picked up the truck was told by the service department that the truck was all fixed and ready to go. I drove the truck home and parked it for the night, the next day I checked underneath the truck and it was leaking oil still. I called first thing Monday and talked with a Service manager and he spoke with the tech about the leak, I was told that the tech was authorized to fix the front leak and he reported the other leak to the GM. I was not told of the leak when I picked up the truck. Ultimately brought the truck back to terminate my sale with them. I personally felt that I was lied too, and was not a priority with them, I would not reccomend this dealership, I am happy to bring my business elsewhere, I wish that I could say different.

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