Joan Andrews Review of Omni Mount Washington Resort
The front desk clerks, Rachel Parmenter and Hezeki...
The front desk clerks, Rachel Parmenter and Hezekia Eastman and the Housekeeping
person, Jackie Pantina, were incredibly professional, attentive, kind, patient and polite.
I told them I have never-in my 55 years of travel, encountered such professional hotel
personnel: these 3 people (plus the gentleman desk person who registered us for our
stay (I did not get his name) absolutely "made" our stay at the hotel.
PLEASE REWARD AND PROMOTE THESE FINE HOTEL EMPLOYEES!!
My other comments are this:
My sister and I are Seniors-the majority of the guests were much younger, so we felt a little
out of place. We also miss the original dining room with its many white linen tables...I will
say that the new dining room with its centrally located, very large bar and modern look is
probably very appealing to the young crowd!
My only suggestion is that the outdoor fire pit be limited to a closing time of 10 p.m.
We had to call security to shut it down at 11:30 p.m. since it was surrounded by 20
very loud guests, who dragged extra Adirondack chairs over to it to accommodate their
large, partying group!
Thank-you for a memorable visit.
Comments: