Review of Hilton Mauritius Resort & Spa

3 years ago

1- location is nice

1- location is nice
2- rooms are big and clean we took the beachfront junior suite but no enough lightening, the AC wasn t that good, and the balcony door need to be fixed
3- staff are very nice and friendly but they are very slow with their service starting with the reception, concierge, and restaurants.
4- the thing that will make me not come here again is the food services, food isn t good except at the LES COQUILLAGES restaurant. Breakfast buffet serve the same menu everyday no enough variety and no changes at all so for someone who stayed for a week that was too much. Dinner options at the buffet are different but all Indian food so again too much. Room service and other lunch places like aqua bar their food wasn t good at all, plus the slow service.
5- closing time for most of the activities here is 10:30 to 11 pm, and for Restaurant 10 pm. Even in the weekend when we asked them they said guest don t like the noise after that time as it is a relaxing place! I believe people came here to enjoy their vacation no one sleep that early! and all ages should be considered as they all paid the same amount of money!!!
6- during the day both pools are very quite no music or anything yet when asked they said we don t want to annoy our guests who are here to relax! For kids pool there s no enough activities for them there, for adults pool it s nice but still slow service and very quite and boring sometimes.
7- sea and beach activities are good the staff were so helpful and surprisingly fast, and i think all activities are free of charges for hotel guests.
Won t come to this hotel again and won t recommend it for more than 2 days, it s not relaxing as it suppose to be as the service and options are going to frustrate you, and it is not fun too.