It definitely can be a long wait at times. I hav...

It definitely can be a long wait at times. I have waited almost 2 hours a couple of weeks ago. This review is for Monique. She stepped up and helped us take care of a problem in about 2 minutes. We appreciate someone stepping up and trouble shooting. I only wish more employees would do this and triage some of the problems to help alleviate the wait times. Thank you Monique!