himanshu tripathi

Review of Grand Sukhumvit Hotel Bangkok

Pathetic services by Hotel staff...even after full...

Pathetic services by Hotel staff...even after full payment in advance for Mass booking of 50+ people and a day left before checkout ...they locked us out of our rooms and didn't even provided drinking water after several requests. We had a flight to catch and our passports were in the room with no access ! Duty manager didn't even bothered to listen our case...sitting relaxed in his cabin we all getting stressed out in hotel lobby.