Brittany Lloyd

Review of David Jones

Shockingly poor customer service over the phone. I...

Shockingly poor customer service over the phone. I've been trying to get in contact with the store for over 2 hours now. Every time I call the listed number, I wait on hold for half an hour, the person at the switch board attempts to transfer me through and then the call drops. This has happened 10 times this morning, despite the fact that I explain to the switchboard operator each time that the line keeps dropping. No phone issues on our end otherwise, so I'm assuming it can only be a poorly managed phone line on their part.