Michael Allen

Review of Conrad Maldives Rangali Island

This is probably going to be an unpopular opinion,...

This is probably going to be an unpopular opinion, but this Conrad is overrated & overpriced. We stayed there for our honeymoon recently, and was very disappointed. They lure the customer on vacation/honeymoon with all these attractive "free" offers. However, they don't follow through on any of those offers. When we went to ask our "host" Marren, about the complimentary items, we first were told, they no longer offer those complimentary items. When we pressed further, explaining the email we received prior to arriving, told us about the benefits about being on our honeymoon as a diamond club member, I was told to fwd the email THEY sent. What?!? You want me to show you proof the offers the Conrad made and communicated? As a Diamond club member this was very disappointing. Our host didn't contact us once during our stay and also accidentally canceled one of our day trips we had planned. She was smug, rude and inexperienced. I can't say that about all the staff there. Some staff we made a great personal connections with, and I was sad to say goodbye to. This place is living high off their accolades and could do a much better job at their customer service. We've stayed at Conrad's around the world, and this was by far our least favorite. Thanks to Marren, (our disengaged host) we will not be returning to the island, or would we recommend this place to stay to any friends or family.