J Oliver

Review of HIlton London Paddington

This is the sort of place that I would really like...

This is the sort of place that I would really like to give a better review to. The building is lovely, and the rooms i had (I've stayed there 3 times this year) are nicely decorated in a "
30s" style. It's also super convenient being in Paddington station. HOWEVER: the elevators are terrible. I visited twice, a week apart, and the same elevator was out of service both times. This wouldn't be a major issue except that the working elevators are SO SLOW.. omg. Expect a five or more minute wait. It became a running joke that everyone I met in the elevators commented on the problem. Also, the air conditioning SUCKS. I was there during a few days where the temperature went into the upper 20s celcius... And the room just got warmer and warmer. This appears to be another known issue. Finally, please get more people on the front desk. You're a Hilton, not a small local hotel.