Switched yesterday after spotty service and awful ...

Switched yesterday after spotty service and awful speeds with RCN. Mitch was super helpful over the phone in telling me what router to buy, sending me an additional email for product information, and then being on the phone with me to set up my router to maximize my WiFi speed. Mitch made the transition fast, easy, and pleasant. This is both the best internet customer service and tech support I ve ever received. Thanks, Mitch!