I find it so difficult to give a 5*, I have given ...

I find it so difficult to give a 5*, I have given a lot of 4*'s but when it comes to 5* my fingers just freeze! Everything needs to be not just beyond exceptional but personal also. If you can't make me feel special you don't deserve a 5* but stay at Hyatt Regency, Birmingham was an experience in itslef. Stayed there over weekend with my wife. I have stayed in few hotels in Birmingham but this was by far the best hotel I stayed in.
Thanks George for making our stay so pleasant and special. I know you had your challenges but glad you overcome and it only made us feel more privileged. Special mention of Mohamad and Simon too who showed genuine interest in what we needed. Thanks a lot.
Now few things about the room: We booked King Room with View. First we got city view, won't recommend it right now due to all the construction going around the hotel. City View is east facing and can have a really nice morning view, if you are lucky! We requested to move to canal view, personally I liked it more than city view. Canal view is west facing and can have a pretty nice view too.
You can see both city view and canal view in the pics I posted.
The hotel itself is about 7-10mins walk from New Street Station and just off Broad Street, perfect location for shopping or food.
Did I enjoy my stay at Hyatt Regency? YES!
Would I stay here again? ABSOLUTELY!
Would I recommed this hotel for anyone planning to stay in Birmingham? DEFINITELY!