As part of the Samsung action when buying a new Ga...

As part of the Samsung action when buying a new Galaxy S9 (Fr. 150.- from Samsung, rest of Mobiltouch AG) I sent my really as new-looking gold-colored Galaxy S7, because with a total of Fr. 287.- were offered. Postwendend came a mail with the remark that the "clearly scratched" S7 including Fr. 150.- by Samsung only a total of Fr. 210.- was worth. My new Galaxy S7 with a one-year warranty would have been reimbursed only with Fr. 60.- !! Would like to know, at what price and at what state MobileTouch my S7 later advertised. Certainly as "as new", which would have corresponded to the fact. At least the S7 was sent back to me as desired. I first had to reset the device to the factory settings !! 2 days later I sold it privately for Fr. 300.-. I am totally disappointed in this business, beware of Mobiletouch AG!
Only in retrospect, I read the numerous totally negative reviews of Mobiletouch AG and noticed that this approach has apparently system. Not only caution but HAENDE OFF of Mobiletouch AG !!!

Your answer is outrageous, yes, I have understood, nice speeches, swollen words, all sound and smoke. They just wanted to fool me by making my S7 inferior. With this untruth they wanted to do business. This is obviously their strategy, which is "reasonable" for them and totally reprehensible and unreasonable to me.
Incredible this self-praise from Mobiletouch AG in such a poor overall rating!