We just renewed our contract LBPM on our building ...

We just renewed our contract LBPM on our building in Northridge. LBPM has been a rock for us. They have managed the building admirably. Our last Property Management company was a small five man shop and LBPM is much bigger with a bigger team of managers and support staff. If you have an apartment building like ours, you need a company with enough resources to answer issues at any time. LBPM is very responsive compared to the small company we had. LBPM is keeping our tenants happy for the most part. I say most part because you are ALWAYS going to have a small vocal number of unhappy tenants no matter what you do.
LBPM is highly recommended to manage larger apartment buildings like ours.