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AnonymousNotReally

4 years ago

I will never set foot in this establishment ever a...

I will never set foot in this establishment ever again. I used to love it because the food is great and the service match. HOWEVER, during my last visit the unthinkable happened: I invited two guests and my girlfriend to have dinner there. We arrived 10min earlier than our reservation, the receptionist sent us to the bar because we were early even if she could see that the bar was not even accessible because of the crowd. We wait, nobody is coming back to us, so I'm going back to the receptionist area to ask if our table is ready. This time it's not the young lady but a 50ish year old man that receive me and right away starting to make fun of my accent! I don't pay attention to him and get directed to the table that was ready since we arrived!! At that stage, my guest shocked that they made us wait in the lobby in front of the door standing for no reason, he make a comment to the lady that brought us to the table. When she come back to her desk she send us the man that start arguing with my guest in front of his wife and us! The rest of the evening went well with our waiter and the food, but I wasn't hungry anymore... Somehow, when you go to a top restaurant you don't expect being aggressed by a racist and disrespectful person. Today, I still feel humiliated of the treatment I received that night, and I'm even more humiliated for my guests. (If the owner of this restaurant wants to contact me, I'll gladly share the details of our reservation).

Edit: After telling me to contact them, they actually never answered to me... I guess they just wanted my name. (It's been a couple of months now)

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