Friendly staff at service department, but unfortunately the techs lack the necessary knowledge and experience to provide quality service. Avis charged me $116 diagnostic fee on my car, which was still under factory warranty, and wanted another $850 to complete the repair. I hesitated and took to another dealer and had it repaired for no cost. Seems Avis is only wanting increased tickets, they were quick to add on additional items such as tires and brakes to my already $800 quote, topping of my estimated total bill to over $1500 for items that were not needed.
