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K
3 years ago

I'm not very happy with them.

I'm not very happy with them.
The deal is close that is undeniable, but after acquiring some high-mid-range headphones, after 6 months a problem appeared in the right earphone, it was under warranty and they solved the problem for me.
6 months after the repair, the same problem reappeared in the same hearing aid, it was fixed again under warranty.
6 months after the second repair, the same problem reappeared for the third time in the same headphone, they solved it for me under guarantee.
And 6 months after the third repair, the same problem reappeared in the same hearing aid, they repaired and reinforced it WITHOUT INDICATING THAT FOR 3 DAYS THE WARRANTY HAD PASSED, AND THE AMOUNT I WOULD HAVE TO PAY FOR THE ARRANGEMENT ... ..
IT IS THE BEST ARRANGEMENT THAT THEY HAVE MADE ME, BY A LOT OF DIFFERENCE.
MY SURPRISE, THAT I HAD TO PAY 97 FOR THE FIXATION OF A PROBLEM THAT HAD BEEN DRAGING SINCE THE BEGINNING OF THE ACQUISITION OF THE HEADPHONES.
WHY DIDN'T YOU MAKE THIS ARRANGEMENT FROM THE BEGINNING ??? THEY WAITED TO MAKE IT WHEN THE WARRANTY HAD ENDED, IN 2 YEARS THEY COULD HAVE SOLVED IT BEING UNDER WARRANTY AND THEY DIDN'T DO IT, I HAD TO PAY AN ARRANGEMENT THAT HAD A SOLUTION AND WAS NOT MADE WHILE THE WARRANTY WAS IN FORCE ........
IN THIS WAY, BOTH THE WORKSHOP AND THE RV ALFA CENTER, TAKE A COMMISSION AND WITH THE GUARANTEE THERE IS NO COMMISSION FOR ANYONE ........
NOTHING SEEMS TO ME RIGHT HOW THEY HAVE TREATED MY PROBLEM.
I AM NOT AT ALL HAPPY FOR THE SOLUTION THEY HAVE GIVEN ME

F
3 years ago

Wonderful.

Wonderful.
Sonia, you're great!

A
4 years ago

No, trust these people with your audition, for any...

No, trust these people with your audition, for anything they take two weeks to give you the budget and another week to do it, apart from the fact that they are very expensive, once you buy some headphones with them you can't change companies until you buy others , shameful that they play like this with people's health

V
4 years ago

Job

P
4 years ago

Reference in as an audiological center. Miriam and...

Reference in as an audiological center. Miriam and the speech therapist who attended us are very professional. Audiological tests at the same level as the Navarra Clinic, also a reference, but cheaper, immediate and exceptional care. Highly recommended in very complex cases. In our case child audilogy

N
4 years ago

I give 1 star because ...

I give 1 star because ...
I go many times to RV RV but always waiting in the waiting room for half an hour or so ... I'm already tired of so much time waiting.

They should improve appointment time planning.

I hope it will be punctual next time.

M
4 years ago

My son has attended several sessions without exper...

My son has attended several sessions without experiencing any improvement and although I have asked several times how many sessions he will need to overcome his problem, they do not give me any information. I had to find the reference online.

About Rv Alfa

RV ALFA: Your Trusted Audiology Center in Madrid

Are you experiencing hearing problems? Do you need a reliable audiology center that can provide you with the best solutions for your hearing needs? Look no further than RV ALFA, your trusted audiology center in Madrid.

With over 25 years of experience, RV ALFA has been providing top-notch audiology services to its clients. Our team of highly skilled and experienced audiologists is dedicated to helping our clients improve their hearing and overall quality of life.

At RV ALFA, we understand that every individual's hearing needs are unique. That's why we offer a wide range of services tailored to meet the specific needs of each client. Whether you need a comprehensive hearing evaluation or require assistance with selecting the right hearing aid, our team is here to help.

Our Services

At RV ALFA, we offer a variety of audiology services designed to help our clients achieve optimal hearing health. Some of our most popular services include:

Comprehensive Hearing Evaluations: Our team uses state-of-the-art equipment and techniques to evaluate your hearing abilities thoroughly. We'll work with you to develop an individualized treatment plan based on your specific needs.

Hearing Aid Fittings: We offer a wide range of high-quality digital and analog hearing aids from leading manufacturers such as Phonak, Oticon, Widex, and more. Our audiologists will work closely with you to select the right device based on your lifestyle and budget.

Tinnitus Treatment: If you're experiencing ringing or buzzing in your ears (tinnitus), we can help. Our team offers various tinnitus treatment options designed to reduce symptoms and improve overall quality of life.

Custom Earplugs: Whether you're an avid musician or simply looking for ear protection while swimming or sleeping, we can create custom earplugs tailored specifically for your needs.

Why Choose RV ALFA?

There are many reasons why RV ALFA is the best choice for all your audiology needs:

Expertise: With over 25 years of experience in the field, our audiologists have the knowledge and expertise needed to provide top-notch care.

Personalized Care: At RV ALFA, we believe that every client deserves personalized care tailored specifically for their unique needs.

Cutting-Edge Technology: We use only state-of-the-art equipment and techniques when evaluating our clients' hearing abilities.

Convenient Location: Located in central Madrid near public transportation options makes it easy for clients from all over Madrid access us easily

Affordable Prices :We believe everyone should have access good quality healthcare at affordable prices so at Rv Alfa ,we make sure that everyone gets value for their money

Contact Us Today!

If you're ready to take control of your hearing health once again contact us today! At Rv Alfa ,we are committed towards providing exceptional service . Contact us today via phone call,email or visit us at any time during working hours .