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Review of Carter Honda

We have purchased a Spark EV from Carter Honda. Th...

We have purchased a Spark EV from Carter Honda. The sale person was very nice and professional. The service was good. However they charged $499 documentary fee with guaranteed three months XM radio; we did not get the 3 months accident radio after money was paid. I asked her a few times see if they can set it up for us, no answers. I have purchased a few used cars in different dealerships. They usually do what they promised to do, except this one,. I'm very disappointed. When I purchased the car ask him to wave that $499 fee. But they say they have to charge it, because he come with so much added out the values. They charge it but I did not give me what they promised to give. so if you going to purchase car from them make sure you get the XM radio setup before you get them the money.

A week after, the service department contacted me and got everything sorted out.