Check in took half an hour as receptionist was slo...

Check in took half an hour as receptionist was slow, booked a twin room and the small bed wasnt made. We told reception at 18:30 we was going for food so could they make it while we went to eat. Got back to the room and still wasnt made took till 21:20 to get the bed sheets and we had to make it ourselves. As we needed showers and we wanted privacy.

Stay in premier inns weekly with work and this was the worst experience I've ever had, normally 5* at every other one I've stayed in the last 9 years of using this hotel chain.