EXCELLENT TELEPHONE CUSTOMER SERVICE REPRESENTATIV...

EXCELLENT TELEPHONE CUSTOMER SERVICE REPRESENTATIVES! I had help when I moved to the Grove and needed to get new services - it was a breeze with the reps I spoke to. Unfortunately, I need alot of help keeping my account payments up-to-date to avoid problems. I'm a senior and have forgotten information and had to call, sometimes more than 1 time for the same information - the reps have never made me feel less than appreciated. Honestly,I know I can be frustrating because I ask a lot of questions and will write down the answers. THANK YOU for being kind, patient, knowledgeable and totally professional when I call. I appreciate your help - 5 STARS -- 10 if I could have given them to you all.