I wish I could give this hotel a zero rating. It ...

I wish I could give this hotel a zero rating. It was my 45th birthday July 4th 2019. I didn't use Expedia or travelocity I went directly to the Doubletree Hilton website to book my room. I upgraded to a deluxe king. With breakfast. I put in the notes the only requirement was a tub. I stay with family and only have access to a shower. I arrived around 2pm to check in early and drop off my birthday cake. I was not even warmly greeted by Angela. Angela did not like me from the jump. She sent me to my room. I went up opened my phone started recording the suite. Nice living area with couch and coffee table... swung around to bathroom... no tub!!! So I grabbed my birthday cake and headed back down to the lobby. Angela rolled her eyes at me like I was bothering her in the empty hotel lobby. I said "I stated on my reservation that I needed a bathtub and there is no tub in the room. She rudely informed me that king deluxe rooms don't have tubs and she would have to put me in a queen. I wasn't happy about this and felt downgraded. I asked if I would be reimbursed the difference. She said no. There was no difference in price. I still haven't figured out how i upgraded online and raised the price but here she said there was no difference. Wanting to get to my room I just shook my head and went back up with the cake. The second room was definitely a downgrade. No living area and 2 queen beds and again...NO TUB. So I had to go all the way back downstairs again. She was laughing at me when i came down and told me she gave me the wrong room. She had the keys ready so I went back up a third time cake in hand. This room had a tub but was like a sauna. I tried to turn the air on but to no avail. I really didn't want to talk to Angela a 3rd time. So when I returned i said,"You know what? I made a mistake coming here. Can i just get a refund and cancel this?" She informed me that there was no refund no matter what. So almost in tears I just asked to see a supervisor and sat in the lobby. By now an hour has passed. I was up @4am to work, I manage a Starbucks. I was very exhausted and mentally drained by the time the manager came to me. She was very sweet. She asked if she could buy me a drink or appetizer. I told her no. I just really wanted to go get my pommy puppy check in and have a bubble bath for my birthday. She said great! She would have a surprise for me in the room and it would all be ready when I got back. Honestly i broke down and cried in my car on the way home to get my dog. We came back the manager gave me the key i went up and got situated. I couldn't really invite any of my friends over because since my room was downgraded I didn't have the couch or coffee table. The next morning i came down for the breakfast i had paid extra for and it was a complete disappointment. The fried potatoes were tasteless and hard. The eggs were raw runny and uncooked. The ham was like out of a can. My dog wouldn't even eat it. It was so bad I didn't even go down to breakfast the next day. In fact I was checked out by 10 am. It is Monday. I still haven't received my 50$ deposit. And it was by far the worst birthday I've ever had. I'm out $422. And had a miserable time. I will NEVER stay@a doubletree Hilton again. The chocolate chip cookie was even hard as a rock. Save your money and check into a La Quinta or even a motel 6 and you will be treated to much better. Lesson learned.