C

Cece Wang

3 years ago

Hotel facilities are old, we booked the beachfront...

Hotel facilities are old, we booked the beachfront room, from the room can go directly to the beach, the door to the beach is broken, can not shut up, made a four-way phone to the front desk, waited for half an hour before someone to repair, and After half an hour, the front desk promised to let us change the room. This was a very unproactive attitude. I changed to a new room, but the room was not cleaned yet, let us wait for half an hour, check in from half past two to the actual The room can be used at five o'clock. It is not ok for the guests to live at such a price. It is recommended to renovate all the facilities and rooms as soon as possible. The manager is very good. Let us have a free dinner and no. The room rate for the night is charged, but compared to the same level of the hotel in Mauritius, why is an internationally renowned hotel not willing?

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