I paid for insurance (several hundred ) and had s...

I paid for insurance (several hundred ) and had several items broken. When I raised it to them, they told me I should have unpacked over 20 boxes on an international move with kids within 48 hours and should have let them know. This makes no sense and they didn't even give me a heads up on that. In addition to that, the company charged me extra for insurance on extra item value that I didn't sign for. Absolutely unprofessional