Positives - clear and prompt communication / very ...

Positives - clear and prompt communication / very fast delivery from Canada to the UK

Negatives - In focusing on speed it seems they sacrificed care. I had 2 pictures in frames which were very well packaged. Not only did both shatter in transit but the package was thrown around so much that the shattered glass scratched the image underneath beyond repair. Afterwards I was informed no compensation was possible.