I am a mother of an incoming college athlete. We ...

I am a mother of an incoming college athlete. We have had many questions since my child was late to enroll and get housing. EVERYTIME I called with a question (maybe 10 times), I ALWAYS got someone on the phone and ALWAYS got an answer to my question. I was never told "I don't know". Someone on the other end of the phone always made sure they helped me ensured our conversation was helpful. I have never had such great customer service from an educational institution!