If I was able, I would give a 0 star rating. These...

If I was able, I would give a 0 star rating. These people run a shoddy business. They certainly want their money up front, but the delivery of services is below sub par. My 74 year old mother had hurricane windows and sliding glass doors installed back in August and was told they were 100 percent guaranteed and that she would be getting an energy credit throughTampa Electirc. Well, neither promised was realized, and my mother went around in circles with Weather Tite for almost three months due to inadequate installation of her sliding glass doors to her pool and the one off her side yard. They came in late October, yes, finally two and a half months after the initial installation because there were holes on the corners that were not sealed and one of the locks to her sliding glass door would not unlock. To add more fuel to the fire, she realized that the lock to sliding glass door to her side yard would not lock. Yes, this is after the installers were out a second time. My mother notified Weather Tite of the issue, and whoever the foreman/senior installer was told her that they would not be able to get back that evening to fix the problem. She got very worried and called the HCSO, and they explained that they don t handle those situations. As a result, she had to call a locksmith to the tune of $120. When she touched base with Andrew , the sales rep who sold her the product, he just blew her off and was very condescending when she explained her situation. Also, when Dan the senior installer finally came out to fix the problem, he just laughed at her like she was an idiot. It may have been simple to these guys, but my mother is a woman who lives alone, and with the murders that have happened in Tampa (Seminole Heights), she had every reason to be concerned. If this is how you treat customers, then you don t deserve any kind or recognition or referrals. Guess you ll have to keep investing money to run you commercials on BayNews 9 and 104.7 radio.