Karen Bekker

Review of HIlton London Paddington

Not only was I stuck in an elevator on my own betw...

Not only was I stuck in an elevator on my own between the 5th and 6th floor, the emergency intercom system in the elevator did not work. Luckily my cell phone worked so I was able to text the leader of our group for help. It was an hour before the engineer arrived, and thanks to this, I missed out on breakfast with an old buddy whom I hadn't seen for 4 decades. The hotel did not apologize. I will never set foot in that hotel again!