I've met several problems while staying in this ho...

I've met several problems while staying in this hotel but I would like to confirm that your Duty Manager has already met me in person regarding my unpleasant experience and follow up some problems.

Thank you for the fast response and I really appreciate it. I hope there will be no problem in the future. I also hope that Hard Rock Hotel Bali will always give the best efforts in giving a great service so we can continue to maintain our relationship for my business trip the future.