What was the purpose of installing a telephone (34...

What was the purpose of installing a telephone (34 3668140) in mBank in Cz stochowa, which no one deigned to answer on that day? I called on June 17, 2020. at: 12:47; 12:58; 13:08; 13:37; 14:00 14:24. Six times just wanting to know at what times I can withdraw cash from my account, because I am waiting for a new ATM Card. Maybe someone competent or conscious from the headquarters at Senatorska will answer this question?