Redtag saved the day when their partner failed

Redtag saved the day when their partner failed
I'm very happy with Redtag; in my experience they are a company with friendly and helpful staff, offering very reasonable package destinations, and who proved to be exceptional service providers when their partner company Hola Sun completely abandoned me and two other travellers without any sort of support or service in Santiago. Reena at Redtag answered my emails quickly and helpfully and did her best to get us answers Hola Sun should have been providing. I can't say enough about how appreciative I was. Even before arriving in Cuba, Redtag assisted with upgrading my hotel and changing my financing and seemed to genuinely care that I had a good experience. I'm happy to recommend them as a solid service based on this experience.