Yoly Pri

Review of Miami-Dade County WASD

For the 1st time in the 22 years we have lived at ...

For the 1st time in the 22 years we have lived at our home, my husband forgot to make the water and sewer payment. As we have everything in auto pay but of course, these people are stuck in the DINO age! 7 days from being late, some extremely uncultured rude guy comes to my house knocking on the door LIKE HE IS THE POLICE OR OWNS THE PLACE. (never mind using the door bell/ told ya, uncultured ) i happened to be home sick with the stomach flu, I did not answer the door I was scared to do so, as I was alone. I was looking through the window, and saw what he was doing. Immediately phoned my husband who was near by. He called, paid the bill right away. It has been 1 1/2 hours since he paid. Literally 10 mins after MOE (from the 3 stooges) left our house. I called just now, someone named Michelin (isn t that the name of a tire brand?) answered. I explained I was home with a stomach flu, my small children will be home soon, I even said: look at our record, this NEVER happens to us. Michelin said there was no way of them getting in contact with the people of the field . (I told you, stuck in the Dino age) I explained my husband paid, 10 mins after MOE left. Apparently MOE disconnects and LARRY connects? Pointless phone call, useless person on the phone.
FYI- they don t have accurate reads. So if you feel your bill is higher than usual and suspicious, ask for a detail analysis of your consumption. I am a property manager and they false read all the time. A mistake they call it. Yea...... RIGHT- B.S. is more like it, like their story of their field guys not having a way to communicate with a central office? Yea.... right..... again .