Caryn VanEynde

Review of Alexan at Frank Lloyd Wright

This place is by far the best townhome in North Sc...

This place is by far the best townhome in North Scottsdale to call YOUR HOME!!
1st moved in over a year ago and did not anticipate re-signing my lease, although I just did! The people in the community are always looking out for one another. The office staff is extremely knowledgeable, efficient and professional. I absolutely have loved working with Ryann during my stay, she initially helped me finalize my 1st lease and from beginning to end made the process seamless. She is always looking out for others and is able to manage this property alongside Sarah with full regard to making this a place to be proud to live. Every service call, every mail waiting for your pickup, every attention to detail, they've got it. Sarah has been amazing in follow through and providing direct answers to questions and or issues and they as a team, truly exemplify what customer service is all about. I must also mention that Brien, one of the maintenance professionals is constantly going above and beyond in helping the residents, he has the most kind heart and has always offered to help people that need it if he's passing by. He's super helpful in determining the best solution vs a temporary fix and keeps you updated on the progress. This past summer, for example, my AC went out during a 100 degree day, having 2 young children, without hesitation, he brought us over a portable ac unit and has us feeling cooler instantly. This kindness sure does deserve recognition and I'm happy to call this place home again. I hope this team gets the credit they deserve. The unique charm in these units, including the fireplace, sizable patio, multi level, attached garage, beautiful pool and pet friendly, I don't know why someone would want to live elsewhere in an apt setting.