Brittany Pattinson

Review of Concordville Nissan & Subaru

Called ahead asking if they had the Rouge hybrid o...

Called ahead asking if they had the Rouge hybrid on the lot for a test drive. Was told, yes they have it but they're busy, so they made me an appointment and promised "we'll have the car waiting for you when you arrive, and you'll meet with the best guy we have."

After killing 45 minutes before my "appointment" I arrive to find that no one has my name on record and the place is nearly empty after all. I was immediately seen by a random salesman who tells me "no one on the east coast has that car, it's a West coast car because it only sells over there where gas prices are so high"

I told this man I was disappointed because the man on the phone assured me the car would be ready for me when I arrived. The salesman told me "yeah, I'm pretty sure I know who you spoke with" ...

So, not sure what kind of operation these guys are trying to run, but I'd stay away if I were you. This episode led me to Team Toyota of Glenn Mills, where I purchased my RAV4 hybrid, which I love.