Stayed here for a wedding last weekend and was ver...

Stayed here for a wedding last weekend and was very disappointed with the level of service. You would think that a hotel of this price range would go out of their way to make a wedding party go smoothly, but this was not the case. Every request we made was met with indifference and made us feel as if they were doing us a huge favor - even for something as simple as asking for water to be brought to the bride's room. Other times our requests were just ignored entirely, despite repeated phone calls to guest services. The dining options were pretty terrible as well. The bar staff were rude to hotel guests and the food was unexceptional and certainly not worth the price (which were high even for NYC standards!). The only positives are the scenery and hotel building itself, which are beautiful.